FISHANDFISHING.COM
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PREDATORS TROUT FLY SALTWATER COARSE CARP
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Terms of Sale
Legal Clauses
Reserved Rights
Payment
Delivery
After-Sales Service
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GENERAL TERMS OF SALE

Terms of sale
Delivery
After-sales service

Terms of sale

1 - PRESENTATION OF THE COMPANY

Website editor:

Independent company
PECHE-DIRECT.COM
SIRET no.: 434 849 873 00014
APE code: 3230Z
Company Manager: Tajana Gérard
Website Manager: Tajana Gérard

Company address: BP 55,
10403 Nogent s/Seine, France       
Telephone: 00 33 (0)6.52.02.24.41
Website address: www.fishandfishing.com
Email: contact@peche-direct.com

 

2 - FORMATION OF THE CONTRACT

The terms of sale mentioned hereafter apply to all of the orders and prevail over any other stipulation. The orders placed over the server commit the customer as of confirmation of the order by our customer service department and its payment. The customer acknowledges having become fully aware, when placing the order, of the general terms of sale and expressly declares their acceptance without reservation. Placement of an order by the customer, confirms his full and entire acceptance of the general terms of sale, only applicable to the order.

3 - ORDERS

FISHANDFISHING.COM confirms acceptance of the customer's order via one of the following methods: electronic mail, post, telephone or fax. The sale will only be concluded as of confirmation of the order by FISHANDFISHING.COM. FISHANDFISHING.COM reserves the possibility of not confirming an order for any reason, involving in particular the supply of products, an abnormal order or a foreseeable problem concerning the delivery to be carried out. FISHANDFISHING.COM will notify the customer via any means. Any new order may only occur after regular payment by the customer of the sums due according to his previous orders. The order validated by the customer will only be considered effective when the bank payment centres concerned have given their approval. Only full payment of the price indicated confirms the order placed by the customer. The photographs illustrating the products do not enter in the contractual field (non-contractual photos). The texts accompanying these photographs are the reproduction of information provided by the manufacturers, distributors or figuring on the packaging and/or on the operating instructions. If errors are reported, in no circumstances, may the liability of FISHANDFISHING.COM be incurred. Please notify us by email (pro@regisgerard.com) in order to remedy this within the best time limits. For further information, refer to the HELP and AFTER-SALES sections

4 - PRICE

The prices invoiced are those in force at the time of the order, FISHANDFISHING.COM may modify its prices at any time without prior notice. Payment of the order is payable in advance via bank card, bank cheque or international transfer.

5 - TAXES

Orders and deliveries to be carried out on European Union territory are subjected to the VAT in force in France at the time of entering the order. For certain countries that are not part of the European Union, a customs duty may be requested by the local authorities on receipt of your order. This customs duty is never included in the sum of the order.

6 - DELIVERY CHARGES

Transportation costs are only available for delivery in Continental Europe.
No delivery is possible outside the European continent.

7 - PAYMENT

Payment is only in Euros, as of the order, net and without discount. You may pay for your order by credit card, by postal order or by international transfer. Your order is only considered effective on receipt of the payment. In the event of non-payment, FISHANDFISHING.COM will not take the order into account.

8 - TRANSACTION SECURITY

The information that you supply during the payment by bank card passes through the Internet securely, directly on the server of our "CAISSE D’EPARGNE" SP+ bank. At no time shall we have access to this data.

9 - RECEIPT OF GOODS

The goods travel at the customer's risk, reservations are indicated to the transport company. Always check the contents of your parcel on receipt. In the event of damages make precise and written reservations on the transport company's delivery slip. Failing this, no complaint and request for reimbursement shall be accepted by FISHANDFISHING.COM. No return of goods shall be possible without previous contact by email (pro@regisgerard.com), so that FISHANDFISHING.COM informs the customer on the conditions and on the exact goods return address. Returning the goods is mandatorily at the customer's expense and may only concern goods that remain unaltered and in their original packaging. No goods may be exchanged before being returned to the premises of FISHANDFISHING.COM.

10 - WARRANTIES

The goods delivered are guaranteed by the manufacturer against any hidden defect. In no circumstances shall FISHANDFISHING.COM provide superior warranty than that provided by the manufacturer.

11 - RIGHT OF REVOCATION

In virtue of article L121-20 and following of the French Consumer Code, the customer shall have a period of 14 working days as of delivery of his order to return the goods to FISHANDFISHING.COM for exchange, reimbursement or credit, without penalties with the exception of delivery charges.

No return of goods shall be possible without previous contact by email (pro@regisgerard.com), so that FISHANDFISHING.COM informs the customer on the conditions and on the exact goods return address.

The customer must return the goods undamaged, in their original packaging. Books and videocassettes shall neither be taken back nor exchanged for other titles.

12 - FORCE MAJEURE

It shall not be possible to render FISHANDFISHING.COM liable for any breach to its contractual obligations due to cases of force majeure or unforeseen circumstances such as strikes, fires, floods, natural disasters or other, this list not being exhaustive.

13 - RESERVATION OF OWNERSHIP

FISHANDFISHING.COM retains ownership of the goods sold until full payment of the price. The simple delivery of a payment authorisation does not constitute a payment. In the event of non-payment in full, FISHANDFISHING.COM will have the right to demand immediate restitution of the goods sold. The charges which may be incurred for collecting the sums due, capital and interests, and the charges which may be incurred for restitution of the goods sold, are payable by the customer.

14 - COMPUTER AND FREEDOMS LAW

In accordance with the computer and freedoms law of 6 January 1978 (article 27), the customer has the right to access and correct the data that concerns him, retained by FISHANDFISHING.COM. Through us, the information concerning the customer may be transmitted to third-parties. The customer may thus receive offers from other companies. If he does not desire this, he must let us know by letter.

15 - DISPUTES

Any order placed involves adherence by the customer, and without any restriction, to the General Terms of Sale of FISHANDFISHING.COM. Any disagreement relating to the sale shall be governed by French law. The present terms of sale can be changed at any time and without prior notice.

Delivery

The delivery of a product ordered on http://www.fishandfishing.com will be carried out by the transport company GLS and its subsidiaries. Delivery is made to the address indicated on the delivery slip, carefully filled in by the purchaser. The delivery address must mandatorily be a physical address (no./street). FISHANDFISHING.COM is exempt from liability for any breach to its contractual obligations in the hypothesis of a force majeure or unforeseen circumstance, including, but without being limited to, disasters, fires, internal or external strikes, internal or external malfunctions or breakdowns, and in general any event that does not permit the proper fulfilment of the orders. The goods always travel at the risk and perils of the consignee. Always check the contents of your parcel on receipt. In the event of damages make precise and written reservations on the transport company's delivery slip. Failing this, no complaint and request for reimbursement shall be accepted by FISHANDFISHING.COM. For reasons of non-availability (out of stock, end of production, etc.) an order may be delivered several times to the customer who shall only pay a shop's delivery charges once. If the customer desires several places of delivery, he must place as many orders with the connected delivery charges. For a delivery in Metropolitan France, FISHANDFISHING.COM undertakes to make every effort to deliver the order within the shortest time, 4 to 5 working days as a guide, after receipt of payment, availability of stock permitting and except in the event of force majeure. In the event of late delivery, in no circumstance shall FISHANDFISHING.COM be rendered liable. Consequently, no cancellation request, refusal of goods or claim for damages and interest may be demanded by the customer. FISHANDFISHING.COM is released from its delivery obligation for any case of unforeseen circumstance or force majeure. As a guide, fires, total or partial strikes and floods are cases of force majeure. These delivery conditions can be changed at any time and without prior notice.

After-sales service

Technical goods have the advantage of the general manufacturer warranty against any manufacturing fault or hidden defect. The wear and tear and aging due to normal operation of the goods, abnormal wear and tear resulting from incorrect use, poor maintenance or dismantling by the customer or by a third party of these goods are systematically excluded from the warranty. The final invoice is proof of a warranty card. After approval from FISHANDFISHING.COM the customer must mandatorily send, at his expense, the faulty goods accompanied with the final invoice. These delivery conditions can be changed at any time and without prior notice.